Troubleshooting Guides

Diagnose and fix installation errors, startup issues, and other common RadiusCore problems.

Resolve folder write and permission-related errors that may prevent RadiusCore from installing, updating, or accessing required files.

Troubleshooting steps for when the RadiusCore Excel Add-in is installed but the RadiusCore tab or ribbon is not visible in Excel.

Resolve common issues that cause RadiusCore to vanish from the Excel ribbon after startup or during regular use.

Resolve installation issues caused by a missing or disabled Microsoft .NET Framework 3.5 component.

Learn how to identify and address antivirus software conflicts that may prevent RadiusCore from working correctly.