FAQs

To disconnect a Xero organisation from RadiusCore use the Manage Connections Dashboard. Alternatively, you can use the Xero Connected Apps settings as explained here.

Only accounts with the ‘Administrator’ privilege have access to this dashboard.

To refresh report data, you need to create the report with the Save Connection option enabled (see Creating a Xero Report). When performing the Refresh action, you need to ensure RadiusCore’s status is Enabled (see Logging into RadiusCore). For detailed instructions see Refreshing Xero Report Data.

Anyone with an account linked to your RadiusCore subscription (i.e. an account administrated from the Account Management Dashboard) can access all shared Xero organisations. Private connections can only be accessed by your account. See Managing Connections for more information on private/shared connections.

RadiusCore can be integrated to spreadsheets in many ways. If you can build an integration using a default RadiusCore feature (i.e. accessible via the Excel Ribbon) this is the easiest way. If you need a tailored integration you can build your own macros that interface directly with RadiusCore using the RadiusCore API. If you need help integrating RadiusCore please do not hesitate to contact our team at enquiries@radiuscore.co.nz. We can provide advice on how to best proceed, and help you get the most out of RadiusCore.

Yes, you can. Create a macro in the workbook you wish to use the shortcut from, and in that macro call the appropriate RadiusCore function using the RadiusCore API. This macro can then be assigned a shortcut key using Excel’s macro settings page. Information on how to do this can be found here.